Privacy Policy

Introduction

Ancestry Echo ("we", "our", or "us") is committed to protecting your privacy and the privacy of your digital avatars. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Personal Information

• Name and email address
• Voice recordings for voice cloning
• Facial images for avatar creation
• Personal stories and memories you share
• Payment information (processed securely through third-party providers)

Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Usage data and interaction logs
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Create and maintain your digital avatars
• Process voice and facial data for avatar functionality
• Store and organize your personal memories and stories
• Provide customer support and respond to inquiries
• Process payments and prevent fraud
• Improve our services and develop new features
• Send service updates and marketing communications (with consent)

Data Storage and Security

Your data is stored using industry-standard encryption both in transit and at rest. We use secure cloud infrastructure providers and implement multiple layers of security including:

• 256-bit AES encryption for stored data
• TLS/SSL for data transmission
• Access controls and authentication measures

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• With family members you've authorized to access your avatars
• With service providers who assist in operating our platform
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property

Your Rights and Choices

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Opt-out of marketing communications
• Control who can access your avatars
• Export your avatar data and memories

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: